16. Documents---(1) Where the information requested by any person is
 comprised in a document, that information may be made available in one
 or more of the following ways:
   (a) By giving the person a reasonable opportunity to inspect the
         document; or
   (b) By providing the person with a copy of the document; or
   (c) In the case of a document that is an article or thing from which
         sounds or visual images are capable of being reproduced, by
         making arrangements for the person to hear or view those sounds
         or visual images; or
   (d) In the case of a document by which words are recorded in a manner
         in which they are capable of being reproduced in the form of
         sound or in which words are contained in the form of shorthand
         writing or in codified form, by providing the person with a
         written transcript of the words recorded or contained in the
         document; or
   (e) By giving an excerpt or summary of the contents; or
   (f) By furnishing oral information about its contents.


   (2) Subject to section 17 of this Act, the Department or Minister of
 the Crown or organisation shall make the information available in the
 way preferred by the person requesting it unless to do so would---
   (a) Impair efficient administration; or
   (b) Be contrary to any legal duty of the Department or Minister of the
         Crown or organisation in respect of the document; or
   (c) Prejudice the interests protected by section 6 or section 7 . . .
         or section 9 of this Act and (in the case of the interests
         protected by section 9 of this Act) there is no countervailing
         public interest.


   (3) Where the information is not provided in the way preferred by the
 person requesting it, the Department or Minister of the Crown or
 organisation shall, subject to section 10 of this Act, give to that
 person---
   (a) The reason for not providing the information in that way; and
   (b) If that person so requests, the grounds in support of that reason,
         unless the giving of those grounds would itself prejudice the
         interests protected by section 6 or section 7 . . . or section 9
         of this Act and (in the case of the interests protected by
         section 9 of this Act) there is no countervailing public
         interest.

       In subss. (2) (c) and (3) (b) the expression ``or section 8 (1)''
     was omitted by s. 4 (2) of the Official Information Amendment Act
     1987.